Private School faces economic turmoil as online criticisms lead to declining enrolments
A private higher education institution, specializing in preparing students for the first year of medical studies, faces online criticisms concerning program quality and is seeking our assistance to manage and mitigate the negative impact on its reputation and declining enrolment.
What we’ve done
Conducting investigations to identify online user accounts operating under false identities or pseudonyms.
Initiating negotiation processes to remove harmful publications posted by dissatisfied students.
Deactivating user accounts and ensuring the removal of publications that infringe upon the Client’s rights.
Staff Media Training and Comments Response Strategy, including developing key messages and guidelines to ensure effective communication and course information.
Advising on Mediation Strategies with the purpose of securing authors’ cooperation to remove harmful messages.
Ensuring brand consistency and disseminating key messages across all platforms.
Crafting key messaging strategies, forging winning tactics, strategically defending against attacks, and countering fake news.
Harnessing supporters and galvanizing grassroots mobilization to defend and advocate for the client.
Swiftly implementing a response strategy to counter and remove manipulated misinformation from news websites, blogs, forums, and social media platforms.
Assistance to improve the technical performance of the institution’s website and SEO.