Real Estate and Hotel Group seeks long-term partnership for comprehensive corporate image and reputation management
A prominent French real estate group engaged in property development, property management, hotel management, and property investment seeks our long-term partnership to efficiently oversee all facets of its corporate image and reputational risk management.
What we’ve done
Investigating and identifying authors behind anonymous hostile publications for negotiation of removal or initiation of legal proceedings.
Monitoring all personal attacks, insults, and harassment directed at employees and family members of the CEO, with subsequent removal of contentious content.
Infiltrating hostile collectives and social media groups targeting the client, gathering intelligence to anticipate and counter potential legal actions.
Vigilantly resolving cases involving cybersquatting and parasitism.
Detecting intellectual property violations and swiftly removing illicit content.
Eliminating hostile social media groups, accounts and comments.
Negotiating with national and regional press to remove or correct articles defaming and undermining the client’s projects and services or referencing legal proceedings and past convictions.
Deleting contentious reviews on consumer advocacy association websites.
Supporting and facilitating legal procedures through the collection of intelligence and identification of authors of contentious publications.
Continuously monitoring detrimental content to the company’s image, with activation of suppression protocols.
Initiating removal procedures for negative reviews posted by dissatisfied clients and former employees on review websites.
Mediating and implementing dispute resolution protocols with clients who have published negative feedback or content.
Media training for staff while providing key messaging during communication crisis or negative media scrutiny.