What we’ve done
- 24/7 Support
- Investigating and identifying authors behind anonymous hostile publications for negotiation of removal or initiation of legal proceedings.
- Monitoring all personal attacks, insults, and harassment directed at employees and family members of the CEO, with subsequent removal of contentious content.
- Infiltrating hostile collectives and social media groups targeting the client, gathering intelligence to anticipate and counter potential legal actions.
- Vigilantly resolving cases involving cybersquatting and parasitism.
- Detecting intellectual property violations and swiftly removing illicit content.
- Eliminating hostile social media groups, accounts and comments.
- Negotiating with national and regional press to remove or correct articles defaming and undermining the client’s projects and services or referencing legal proceedings and past convictions.
- Deleting contentious reviews on consumer advocacy association websites.
- Supporting and facilitating legal procedures through the collection of intelligence and identification of authors of contentious publications.
- Continuously monitoring detrimental content to the company’s image, with activation of suppression protocols.
- Initiating removal procedures for negative reviews posted by dissatisfied clients and former employees on review websites.
- Mediating and implementing dispute resolution protocols with clients who have published negative feedback or content.
- Media training for staff while providing key messaging during communication crisis or negative media scrutiny.
